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Delivery & Returns

We have a real passion for supplying handcrafted quality products from small leather workshops across Italy and Spain, and understand that you cannot really commit to a product until you have received it, touched it, and know that the pair of shoes you are holding is exactly what you wanted. We also know that once you have clicked the purchase button you want those shoes NOW.

Our promise to you is that we will make every effort to ship your item the very day of purchase and meet any special delivery requests that you may have. Furthermore should you live within a 15 mile radius of us I will probably deliver by hand same day.

We offer a no quibble returns policy, once you have received your beautiful handmade shoes but find you are not entirely satisfied with your purchase just return them. All we ask is that the shoes have not been worn outside and are retuned using the cardboard transit box, in a resalable condition along with the original packaging.

Our aim is to meet your needs in terms of delivering on time every time

Standard Delivery – Free within the UK

2-3 working days tracked
Sent by myHermes. 

Express Delivery First Class £7.00  

1-2 working days after dispatch.
Excludes weekends and bank holidays.
Sent by Royal Mail. 

Next Day Before 1pm £12.95  

Next working day when order are placed before 1pm.
Excludes weekends and bank holidays.
Sent by Royal Mail or UPS  

International Shipments Tracked 5-7 Day

Please note that if purchasing outside of the EU the price of your goods will be reduced the standard UK Value added Tax (VAT) which is currently 20% excluding shipping costs.

America & Canada – £24.50
Australia & New Zealand – £24.00
Europe – £ 14.00
Rest of the world – £ 17.20

Returns Policy

If you are not happy with your purchase, we are happy to accept back unused items that are in a resalable condition together with their original packaging including the transit delivery box within 14 days of dispatch date.

We respectfully ask that you repack your purchase in the manner you would wish to receive them. We are a small family run company supplying genuine handmade products, using the finest Italian and Spanish leather, which need to be resold once we have received them back.  

We offer either a full refund or an exchange where available. However, regretfully we are unable to refund your return postage.

If additional postage has been purchased for example UPS express delivery, Royal Mail special delivery or international shipping costs, please note these fees cannot be refunded.

We would recommend returning via a tracking method and keeping hold of the proof of purchase receipt.

Please return to the following address: 

Returns Address:

ClearPoint Partnership,
Kingscroft House,
Wood Lane North,
Cheshire, SK10 4PF

t : +44 (0)798 481 7099
e: chris@espadrille.co.uk