Here at Espadrille we are continually striving for the best customer service possible. You are important to us so if you have any issues whatsoever, please give us the chance to resolve them, we want to hear from you. Please feel free contact us via the site using the QUICK LINKS / Contact at the bottom of our home page.
If we have made you happy and you love your shoes please show your appreciation by leaving us some feedback, simply go the the product you purchased click on the Review tab next to Espadrille Details and tell us what you think.
If you have any suggestions on how we could have improved your experience in any way at all please let us know.
"Thanks very much for confirming and sorry about all this back and forth. Your shoe store has gorgeous quality products and your service is attentive, quick and reliable. I will definitely be back later and will spread the word to my friends too."
"Thanks so much. I’m loving the shoes, just wishing for less rain now!"
"Thank you for fulfilling my order. I love the espadrilles and speed of delivery was second to none."
"Many thanks for your speedy response and the refund. Thanks also for looking at some others for me - such a shame they don't work for me as they are very nice quality. I hope to buy something from you though and will keep looking."
"Just wanted to say thank you for the excellent service & lovely quality shoes – I’m delighted with the pairs I’ve received."
"I received my order today, they are lovely. Thank you for sorting out my mistake with the size! Amazing service from you guys."
"They have arrived and they are beautiful! Thank you so much for the extra customer service you provided. It was much appreciated and I will definitely order from you again."
"I have received the parcel containing my espadrilles; they are gorgeous, beautifully packed and arrived so quickly."
"Thank you. I‘ve ordered another pair in a different colour I love them; so, so pleased."
"Thank you for the email I have picked up my shoes all good. Like to say thank you so much for all your help. I really appreciate it. On another note, I absolutely love the shoes."
"Thank you so coming back so quickly and on a weekend! Good to know and hear a friendly voice and doesn’t hide behind emails."
"Thank you for the speedy refund. I just want to say that I think your company is fantastic and the shoes are beautiful. I'm sorry it didn't work out on this occasion."
"Really appreciate the call this afternoon & sending through the options. I really like the darker lace as pictured in the original online image. If you could swap them that would be great! Also just loved the way you dealt with my query completely hassle free."
"OMG ordered 3 pairs yesterday at 11am they had been dispatched before 1.00pm and I received the very next day before 8am amazing service and such beautiful quality, so pleased I found you."
"Thanks for your email. I'm grateful for your taking the time and thank you again for allowing me to return them late. And thanks for the beautiful shoes!"
"I will definitely order some more in the future, they were very comfortable, just not quite the right colour. Don't know if you have any input into which colours you order, but I would definitely order the same high heel wedge in white leather or navy leather, will probably order the black leather when they are back in stock. Due to the hot weather I've been wearing your espadrilles all summer as they are so comfortable."
"Thank you, I have just received my shoes and absolutely love them. First time ordering with you but it won't be my last."
"Relived the shoes arrived safely and quickly. Thank you for your speedy refund and your help. You’ve been great to deal with and I hope I can shop with you again in the future."
"I finally received my parcel. Just wanted to say that my slip on shoes fit perfectly. Beautifully made. I feel like Dorothy (Wizard of Oz) in my red shoes! Will certainly be recommending you and purchasing more! Thanks for your great customer service in following up the delivery for me."
"They’ve arrived today and they are BEAUTIFUL!!! Absolutely perfect. Thank you SO much!!"
"I received the shoes and absolutely loved them. Comfortable and super stylish! I will actually order a pair of your Italian sandals now :) Just fell in love!"
"Thank you for my shoes they are lovely and went really well with my wedding outfit. The service you gave was above and beyond in my opinion defiantly be buying from you again."
"Just to let you know that my new camel espadrilles arrived and I LOVE them!!! Absolutely perfect colour and the mid-wedge is definitely the most comfortable, wear every day height. Many thanks and I’m sure I will purchase from you again soon."
"What fantastic service thank you! I really love them and so many people have commented how lovely they are, so have recommended you guys! Will really look forward to my new pair arriving! Thank you once again."
"Just wanted to say thank you for amazing shoes which have just arrived, they look gorgeous and I can’t wait to wear them! I shall definitely be purchasing again! What a great idea for a business."
"I really appreciate the swiftness in the looking into this for me and I will recommend this online store and tell people of my positive shopper experience here."
"The blue ones I purchased are absolutely brilliant! Getting many compliments."
"I just wanted to say that I’m overjoyed with both pairs of espadrilles; it’s so pleasing to be able to buy quality products at sensible prices. This was my first time on your site but it defiantly won’t be my last."
"Thank you for sending the replacement nude wedges out, they are lovely and will be super for my summer holidays. Thank you for your helpful service. "
"I just received my Italian sandals and I'm delighted with them. Very comfortable when I tried them on and the workmanship is great."
"Ordered in the Tan colour from an upmarket high street store – have to say nothing on your brand – the colour was patchy and the height they offer says it’s 2cm but up against the two pairs I purchased from your web site they are much, much higher which is no good to me as I can only wear a low wedge heel. I am going to order your brand (camel / suede) and see how I get on with them, can you do me a favour – if you see any tan leather in low heel arrive into stock please let me know – I will keep an eye on your web site myself but you will know before I do!"